/* style/support-live-chat-guide.css */

.page-support-live-chat-guide {
    font-family: 'Arial', sans-serif;
    line-height: 1.6;
    color: #333;
    background-color: #f8f8f8;
}

.page-support-live-chat-guide__container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 20px;
}

.page-support-live-chat-guide__hero-section {
    background: linear-gradient(135deg, #003366, #004080);
    color: #fff;
    padding: 80px 0;
    text-align: center;
    box-shadow: 0 4px 8px rgba(0, 0, 0, 0.2);
}

.page-support-live-chat-guide__hero-title {
    font-size: 2.8em;
    margin-bottom: 20px;
    color: #FFCC00;
    text-shadow: 2px 2px 4px rgba(0, 0, 0, 0.5);
}

.page-support-live-chat-guide__hero-subtitle {
    font-size: 1.2em;
    max-width: 800px;
    margin: 0 auto 40px auto;
    color: #e0e0e0;
}

.page-support-live-chat-guide__cta-button {
    display: inline-block;
    background-color: #FFCC00;
    color: #003366;
    padding: 15px 30px;
    border-radius: 5px;
    text-decoration: none;
    font-weight: bold;
    font-size: 1.1em;
    transition: background-color 0.3s ease, transform 0.3s ease;
    border: none;
    cursor: pointer;
}

.page-support-live-chat-guide__cta-button:hover {
    background-color: #e6b800;
    transform: translateY(-2px);
}

.page-support-live-chat-guide__cta-button--secondary {
    background-color: #004d99;
    color: #FFCC00;
    border: 2px solid #FFCC00;
    margin-left: 15px;
}

.page-support-live-chat-guide__cta-button--secondary:hover {
    background-color: #0066cc;
    color: #fff;
    border-color: #fff;
}

.page-support-live-chat-guide__content-section {
    padding: 60px 0;
    background-color: #fff;
}

.page-support-live-chat-guide__section-title {
    font-size: 2.2em;
    color: #003366;
    text-align: center;
    margin-bottom: 40px;
    position: relative;
    padding-bottom: 10px;
}

.page-support-live-chat-guide__section-title::after {
    content: '';
    position: absolute;
    left: 50%;
    bottom: 0;
    transform: translateX(-50%);
    width: 80px;
    height: 4px;
    background-color: #FFCC00;
    border-radius: 2px;
}

.page-support-live-chat-guide__sub-section-title {
    font-size: 1.8em;
    color: #003366;
    margin-top: 40px;
    margin-bottom: 20px;
    border-left: 5px solid #FFCC00;
    padding-left: 15px;
}

.page-support-live-chat-guide__feature-grid, 
.page-support-live-chat-guide__channels, 
.page-support-live-chat-guide__scenario-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
    gap: 30px;
    margin-bottom: 50px;
}

.page-support-live-chat-guide__feature-item, 
.page-support-live-chat-guide__channel-item, 
.page-support-live-chat-guide__scenario-item {
    background-color: #f2f2f2;
    padding: 30px;
    border-radius: 10px;
    text-align: center;
    box-shadow: 0 2px 5px rgba(0, 0, 0, 0.1);
    transition: transform 0.3s ease, box-shadow 0.3s ease;
}

.page-support-live-chat-guide__feature-item:hover, 
.page-support-live-chat-guide__channel-item:hover, 
.page-support-live-chat-guide__scenario-item:hover {
    transform: translateY(-5px);
    box-shadow: 0 6px 15px rgba(0, 0, 0, 0.15);
}

.page-support-live-chat-guide__feature-icon {
    width: 60px;
    height: 60px;
    margin-bottom: 20px;
    filter: drop-shadow(2px 2px 2px rgba(0, 0, 0, 0.2));
}

.page-support-live-chat-guide__feature-title, 
.page-support-live-chat-guide__channel-title, 
.page-support-live-chat-guide__scenario-title {
    font-size: 1.4em;
    color: #003366;
    margin-bottom: 15px;
}

.page-support-live-chat-guide__channel-image {
    width: 100%;
    max-width: 200px;
    height: auto;
    margin-bottom: 20px;
    border-radius: 8px;
}

.page-support-live-chat-guide__inline-cta {
    display: inline-block;
    background-color: #FFCC00;
    color: #003366;
    padding: 8px 15px;
    border-radius: 4px;
    text-decoration: none;
    font-weight: bold;
    font-size: 0.95em;
    margin-top: 15px;
    transition: background-color 0.3s ease;
}

.page-support-live-chat-guide__inline-cta:hover {
    background-color: #e6b800;
}

.page-support-live-chat-guide__steps-list {
    list-style: none;
    padding: 0;
    counter-reset: step-counter;
    margin-bottom: 50px;
}

.page-support-live-chat-guide__steps-list li {
    display: flex;
    flex-direction: column;
    align-items: center;
    text-align: center;
    margin-bottom: 40px;
    position: relative;
    padding-left: 80px; /* Space for step number */
    text-align: left;
}

.page-support-live-chat-guide__steps-list li::before {
    counter-increment: step-counter;
    content: counter(step-counter);
    position: absolute;
    left: 0;
    top: 0;
    background-color: #003366;
    color: #FFCC00;
    width: 60px;
    height: 60px;
    border-radius: 50%;
    display: flex;
    justify-content: center;
    align-items: center;
    font-size: 1.8em;
    font-weight: bold;
    box-shadow: 0 2px 5px rgba(0, 0, 0, 0.2);
}

.page-support-live-chat-guide__steps-list li h3 {
    font-size: 1.6em;
    color: #003366;
    margin-bottom: 10px;
    margin-top: 0;
    width: 100%;
}

.page-support-live-chat-guide__steps-list li p {
    font-size: 1.05em;
    color: #555;
    width: 100%;
}

.page-support-live-chat-guide__step-image {
    width: 100%;
    max-width: 600px;
    height: auto;
    border-radius: 8px;
    margin-top: 20px;
    box-shadow: 0 4px 10px rgba(0, 0, 0, 0.1);
}

.page-support-live-chat-guide__bullet-list, 
.page-support-live-chat-guide__commitment-list, 
.page-support-live-chat-guide__tips-list {
    list-style: none;
    padding: 0;
    margin-bottom: 40px;
}

.page-support-live-chat-guide__bullet-list li, 
.page-support-live-chat-guide__tips-list li {
    background-color: #f2f2f2;
    border-left: 5px solid #FFCC00;
    padding: 15px 20px;
    margin-bottom: 10px;
    border-radius: 5px;
    font-size: 1.05em;
    color: #444;
}

.page-support-live-chat-guide__bullet-list li strong, 
.page-support-live-chat-guide__tips-list li strong {
    color: #003366;
}

.page-support-live-chat-guide__commitment-list li {
    background-color: #e6f0f7; /* Lighter shade of primary */
    border-left: 5px solid #003366;
    padding: 20px;
    margin-bottom: 20px;
    border-radius: 8px;
    box-shadow: 0 2px 5px rgba(0, 0, 0, 0.05);
}

.page-support-live-chat-guide__commitment-title {
    font-size: 1.5em;
    color: #003366;
    margin-bottom: 10px;
}

.page-support-live-chat-guide__commitment-list p {
    color: #333;
}

.page-support-live-chat-guide__cta-group {
    text-align: center;
    margin-top: 50px;
    margin-bottom: 20px;
}

.page-support-live-chat-guide__inline-link {
    color: #003366;
    text-decoration: none;
    font-weight: bold;
}

.page-support-live-chat-guide__inline-link:hover {
    text-decoration: underline;
    color: #FFCC00;
}

.page-support-live-chat-guide .text-highlight {
    color: #003366;
    font-weight: bold;
}

/* Responsive adjustments */
@media (max-width: 768px) {
    .page-support-live-chat-guide__hero-title {
        font-size: 2em;
    }
    .page-support-live-chat-guide__hero-subtitle {
        font-size: 1em;
    }
    .page-support-live-chat-guide__section-title {
        font-size: 1.8em;
    }
    .page-support-live-chat-guide__sub-section-title {
        font-size: 1.5em;
    }
    .page-support-live-chat-guide__feature-grid, 
    .page-support-live-chat-guide__channels, 
    .page-support-live-chat-guide__scenario-grid {
        grid-template-columns: 1fr;
    }
    .page-support-live-chat-guide__steps-list li {
        padding-left: 0;
        align-items: flex-start;
        text-align: left;
    }
    .page-support-live-chat-guide__steps-list li::before {
        position: static;
        margin-right: 15px;
        margin-bottom: 15px;
        align-self: flex-start;
    }
    .page-support-live-chat-guide__steps-list li h3 {
        margin-top: -70px;
        padding-left: 75px;
    }
    .page-support-live-chat-guide__cta-button--secondary {
        margin-left: 0;
        margin-top: 15px;
    }
    .page-support-live-chat-guide__cta-group {
        display: flex;
        flex-direction: column;
        align-items: center;
    }
}

@media (max-width: 480px) {
    .page-support-live-chat-guide__hero-section {
        padding: 60px 0;
    }
    .page-support-live-chat-guide__hero-title {
        font-size: 1.8em;
    }
    .page-support-live-chat-guide__cta-button {
        padding: 12px 25px;
        font-size: 1em;
    }
    .page-support-live-chat-guide__section-title {
        font-size: 1.6em;
    }
    .page-support-live-chat-guide__sub-section-title {
        font-size: 1.3em;
    }
    .page-support-live-chat-guide__steps-list li h3 {
        font-size: 1.4em;
        padding-left: 0;
        margin-top: 0;
    }
    .page-support-live-chat-guide__steps-list li::before {
        font-size: 1.5em;
        width: 50px;
        height: 50px;
    }
    .page-support-live-chat-guide__steps-list li p {
        font-size: 0.95em;
    }
}